Terms and Conditions

These terms and conditions outline the rules and regulations for the use of the Horse Bits Website.

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use our website
if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.


Unless otherwise stated, Horse Bits and/or it’s licensors own the intellectual property rights for all material on Horse Bits. All intellectual property rights are reserved. You may view and/or print pages from https://horse-bits.co.uk for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  1. Republish material from https://www.horse-bits.co.uk
  2. Sell, rent or sub-license material from https://www.horse-bits.co.uk
  3. Reproduce, duplicate or copy material from https://www.horse-bits.co.uk
  4. Redistribute content from Horse Bits (unless content is specifically made for redistribution).


Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  1. limit or exclude our or your liability for death or personal injury resulting from negligence;
  2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
  4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.


Orders will be dispatched using Royal Mail. Please allow 3 to 5 days for delivery.

For orders outside of mainland UK, please contact us at horsebits@obtmail.com or call us on 01706 822 322.

Returns & Refunds

We hope you love your product, but in case you don’t, do not worry. We will happily accept returns for unused merchandise in its original condition.

For products purchased on horse-bits.co.uk, you have the right to cancel your order within 28 days starting the day after you receive the product. We offer a full refund if the product is returned in its original condition and packaging. You must send the product back to us within 14 days of informing us that you wish to return the product. Please note that the shipping costs of returned products are at your expense. We are not responsible for returned products lost in transit. To make a return, please contact us at horsebits@obtmail.com or call us on 01706 822 322 with your name, address, phone number and order number. We will assist you in completing the return process.